| |
| Wednesday, July 16th, 2008 |
Author: Libby Ingrassia |
| Did You Know... |
Time: 01:07:01 PM |
| Comments? Add / Read (3) |
Location: Home office |
That your friendly neighborhood Notesgirl is back in the biz? The Lotus biz, that is. Some of you I saw at ILUG or you've seen me on Twitter or LinkedIn or elsewhere and you probably heard the news there, but for those of you who hadn't yet heard.... When I finished my master's at Rice, I decided it was time to come back to the fold. So, I've left high school teaching and I'm working for WorkFlow Studios as their VP of Marketing and Communications -- doing marketing, PR, probably some training and consulting thrown in for good measure. I'll be working on events, the website, some whitepapers and case studies, and more. In some ways, it was a tough decision - leaving KIPP was not without its sadness and I had lots of good opportunities on the table when I decided to leave KIPP, both in teaching and elsewhere. In other ways, I've known Lance and the WFS folks for a long time and they're Good FolksTM, so working with them as my way to come back to the IBM Software world made sense. I've been a little quiet here while I worked out my job changing situations, but now the hope is that I'll be back to blogging - and, I hope, saying interesting things, more regularly. I'll also be making the rounds of the events, and offering my writing and speaking services as I find appropriate times, ways, and places to do so. I've already had one or two requests for a new certification something - not sure if a book is in the cards, but we'll see. I need to update my certifications (I have been completely away from the business for 2 years, after all), so it may make a lot of sense for me to do some certification writing. You can also expect to see me doing some gadget reviews and commentary as I continue my unexpectedly passionate love affair with my new Kindle and attempt to fall in love with my new MacBookPro. The blog will, of course, continue to share yoga, dancing, running, and other commentary as well. I feel as though I've been dead or asleep for at least the past two years (that's what grad school and a full time teaching job will do to you), and I'm trying to figure out all the things I need and want to do now that I'm alive again.
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| Monday, November 14th, 2005 |
Author: Libby |
| First 100 Days |
Time: 01:37:08 PM |
| Comments? Add / Read (0) |
Location: home |
There's a good Network
World article today about Mike
Rhodin's first 100 days as Lotus' GM and his challenges and focus going
forward into 2006. The most compelling content :
| Rhodin's public unveiling
as leader is set for late January, when he will deliver a keynote address
to thousands of Lotus faithful at the annual Lotusphere user conference.
Among other things, he is armed with two numbers that he hopes will send
the message that IBM has a strong hold on Notes/Domino.
Those numbers are 9 and 10, as in
planned versions of Notes/Domino that will be released after
Version 8, which IBM/Lotus began to detail in the fall with its new Hannover
client.
Rhodin plans the first public demonstration
of Hannover and the introduction of Domino 8, Hannover's back-end companion,
at Lotusphere. |
Not that I had any doubt, but still: good
to hear.
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| Tuesday, December 28th, 2004 |
Author: Libby |
| Gartner Buying Meta |
Time: 12:55:52 PM |
| Comments? Add / Read (0) |
Location: Houston, TX |
With all our talk this year of analyst firms
and what's good and bad, here's some interesting news:
from eContentMag.com:
Gartner is buying META in a cash
transaction for about $10/share. The story didn't have much news on what
would happen to the research and analysis the two firms publish, although
Gartner's site did have a message
from the CEO about the transaction.
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| Wednesday, December 15th, 2004 |
Author: Who else would it be? |
| Is "TiVo" a noun or a verb? |
Time: 03:53:22 PM |
| Comments? Add / Read (2) |
Location: Houston, TX |
The news sites are all abuzz over TiVo's
latest trademark protection efforts.
It seems that the TiVo marketing department fears being xeroxed like
a box of kleenex, or covered in saran wrap and band-aids at any rate.
I say, too bad for them. At a time when they are facing more competition
than ever, why wouldn't it be to their advantage to have some brand
recognition in the market? PVRs are available dozens of ways now,
and while TiVo retains its cool factor, it's facing commoditization. Wouldn't
keeping the brand visible in the market give them some legs to run with
for a while longer?
Slate today has a follow-up
story, where they point out:Nonetheless,
the TiVo story serves as an object lesson on the Catch-22 of brand identification:
You want your brand name to be recognizable enough that everyone associates
it with the product, but not so recognizable that no one distinguishes
your product from similar ones made by other companies. Maybe
IBM's quirky "self-documenting" branding isn't so strange, after
all.
(As if.)
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| Friday, August 6th, 2004 |
Author: Libby |
| More unethical behaviour |
Time: 02:35:58 PM |
| Comments? Add / Read (6) |
Location: Home, temporarily |
You'd think with all the discussion going
on lately of ethical and unethical behaviour, not only by analyst
firms,
but also by various companies,
that the companies in our corner of the industry would have a clue that
we're not really going to stand for things with which we disagree.
Here's mine for today. I guess some folks would probably say that this
isn't completely beyond the pale: hey, compete in any way possible.
I disagree.
Company A: SoftQuest
Company B: The
Wolcott Group
They're competitors. Great. Fine. Competition is good!
Company
A has registered a typo of company B's URL (Wolcot with one "T")
and redirected it to their Website. If you weren't sure about who you were
going to see, it's definitely possible you might think that one company
had bought the other, changed names, etc...
I don't like it.
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| Thursday, August 5th, 2004 |
Author: Libby |
| What Outlook doesn’t do.... |
Time: 02:16:38 PM |
| Comments? Add / Read (4) |
Location: Home, temporarily |
Finally.
There've been articles all over the place
over the years of what Notes/Domino does and doesn't do, and should, especially
as compared to Outlook.
Now, there's an article that lists a Dozen
Things Outlook Doesn't Do -- But Should.
Did you notice that a few of those things
are things that Notes already does?
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| Saturday, May 29th, 2004 |
Author: Libby |
| e-Pro Relaunch |
Time: 09:59:07 AM |
| Comments? Add / Read (4) |
Location: Hot and Humid Houston |
Perhaps now you might understand why I've
been fairly quiet over the last few weeks. Yes, the e-Pro relaunch announcement
has been burning a hole in my blog and I've been wanting to tell you all
about it, but I didn't want to steal
my own thunder. Plus, it's been taking
up a great deal of my time.
So. e-Pro
Magazine is no more in print. But,
as Duffbert
and Ed
point out, that doesn't mean e-Pro
has stopped bringing you valuable news, insight, technology how-to, analysis,
and product coverage. e-Pro is dead; Long Live e-Pro!
Our relaunch does two main things: first,
we have stopped covering all things WebSphere (WAS, WebSphere MQ, WSAD)
as an equal partof our coverage. We will continue to cover
WebSphere as it might be of interest to a Lotus reader -- after all, it
does provide the underpinning for the new Workplace platform in some ways,
as well as for WebSphere Portal -- but it will be more "What a Lotus
technologist might like to see on WAS/WSAD" rather than what a WebSphere
technologist would like to see. This does not mean that we will not cover
WebSphere Portal. In fact, we will be increasing our WP coverage with a
monthly e-mail newsletter dedicated to all things WP. I have been describing
our technology focus, when I talk about the relaunch, as Lotus, Workplace,
and WebSphere Portal product portfolios.
Second, we have stopped our focus on print.
Lots going on with that change, and yes, there's a bit of melancholy on
my part - it was my baby; however, I think that spending our time and effort
(specifically, a lot of my time and effort) on bringing news, opinion,
and analysis directly to you via electronic format will be a higher payoff.
At the moment, the "electronic format" consists of a relaunched
family of e-newsletters (Sign
up here!). We are also in the process
of a complete redesign of the Website. The relaunch of the Website will
also serve as the exciting launch of our new blog: the Lotus Informer.
I'll be front and center on that blog, with interviews, opinions, links,
coverage of all your blogs, and other tasty tidbits. I won't be alone,
however. If you have something to say and want to say it there; let me
know. My contributing technical editors (Chris
Miller, Tom
Duff, Ben
Malekzadeh, and Michael
Fromin) will participate. Some of
our authors and other tech editors may contribute. It'll be a group effort.
In addition to the enls, revamped Website, and blog, you'll see RSS
feeds for more than just our news
headlines, as well as a continuing focus on electronic learning with Web
conferences, Webcasts, and e-learning classes.
I'd love to hear what you think about our
relaunch ideas as well as what you'd like to see in our future and how
you might like to participate. We're only as good as the participation
we get from our readers -- it is a community, after all. Feel free to comment
here or send me e-mail (you know where to find me!).
Permanent Link to this entry: Permanent Link
| Wednesday, May 5th, 2004 |
Author: Libby Schwarz |
| e-Pro Reader Survey |
Time: 02:25:24 PM |
| Comments? Add / Read (3) |
Location: Home, temporarily |
As we go into the next phase of life with
e-Proand
our family of publications, we continue to need input from you -- our readers
(or, at least, I hope you're readers!). So, please take a few minutes to
tell us what it really is you want from our family of publications by completing
our short survey, and we'll do our
best to provide it.
But as my dad used to say, if you don't
tell me, I can't fix it!
Plus, as an incentive for those of you
who don't just want to talk to me out of the goodness of your altruistic
little hearts, I've also got some Amazon.com
gift certificates ready to go for a random drawing of winners. So, there
you have it.
Permanent Link to this entry: Permanent Link
| Wednesday, March 31st, 2004 |
Author: Libby |
| Today’s Press Release: Open Source not the best way to develop software? |
Time: 06:38:32 AM |
| Comments? Add / Read (2) |
Location: Houston, TX |
In my inbox this morning... a press release from the Institute
for Policy Innovation that says
that it is very possible that "despite all the hype, open source is
not necessarily the best way to develop software." According to the
report's author, Tom Healy, who is a research software engineer and policy
researcher in Sydney, Australia, "the mass consumer market is qualitatively
different from other markets. It demands a much higher level of software
engineering in order to provide the requisite ease of use, robustness,
and flexibility."
The press release goes on to provide a list of open source's failings,
and a description of why it is "no more a threat to Microsoft than
were Netscape, the Macintosh, or Word Perfect."
Here's the list:
- The computer game market dominates
technological innovation. Yet this innovation is not developed not
via open source models, but by commercial developers.
- Most open source success evidence
is cited in relationship to research outlets like academic and scientific
computing developments. It is the research, not the software,
which constitutes their primary output and is the criterion by which
success will be judged. Thus actions that undermine competitive
standing of software have little impact for academics, but can cripple
software developers.
- Academics gain nothing from protecting
their source code, whereas commercial developers do. Why? Academics'
pay comes from teaching or government or private grants while developers'
pay comes from the software they produce.
- Most open source projects are poor quality
or unfinished and certainly not comparable to the commercial model.
- Most open source conferences include firms
that are not software developers at all. Rather, they are web
developers whose products include little original intellectual property.
Continues Healy: "Pushing the open source concept too far into areas
where it's not applicable will lead to universities and taxpayers
shouldering the cost of software development for business, and doing
it less capably than specialist software development firms."
Permanent Link to this entry: Permanent Link
| Monday, March 8th, 2004 |
Author: Libby |
| Potential MAPI worries; Exchange "plans" |
Time: 10:46:42 AM |
| Comments? Add / Read (0) |
Location: Carlsbad, CA |
An article
on CRN on Friday talks about what
the new-ish Exchange guy at MS plans for his product: "make the mail
server product the very best back end to the gazillions of Outlook clients
out there." Well fine -- if you really think you can. Of course, if
you think you *have* to, that probably means that Lotus's Domino
Access for Microsoft Outlook has
them a bit concerned, eh?
Unfortunately, the article goes on to speculate
on connectors coming out of Microsoft (which we're not too concerned about)
and about what might be in the works for MAPI: "Conspiracy theorists
think it means that Microsoft may mess with MAPI, the client-to-server
protocol. Now that would be a story. But since Microsoft owns MAPI, the
company can have its way with it."
Well, wouldn't that be annoying?
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| Friday, February 27th, 2004 |
Author: Libby |
| Apex Awards |
Time: 09:12:40 AM |
| Comments? Add / Read (4) |
Location: Houston, TX |
I've noticed a couple
of postings
about the
e-Pro Magazine Apex awards.
Yes, it's time once again for our annual awards. Nominations are closed
and the voting (for readers' choice) has begun. Of course, as Volker has
pointed out, there's definitely some attempts at ballot stuffing that occurs
in the voting for readers' choice awards. On the other hand, we do what
we can to prevent that from succeeding. I've talked
about my beliefs about awards before.
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| Tuesday, February 3rd, 2004 |
Author: Libby |
| developerWorks Live - the real story |
Time: 11:24:58 AM |
| Comments? Add / Read (2) |
Location: Houston, TX |
I just did a Q&A with IBM's GIna Poole,
the VP of Developer Marketing and Web Communities for IBM's ISV and Developer
Relations group -- the exec in charge of the developerWorks
site, among other things. One
of the first questions I asked her was whether there was going to be a
developerWorks Live conference this year, since although we
broke the story a while ago,
we haven't been able to find much additional detail other than about the
Rational
User Conference. Well, here you
go:
The Rational User Conference will contain some additional sessions and
branding this year that will take the place of what had been branded the
IBM developerWorks Live conference over the past few years. The Rational
group already had the Gaylord
Conf. center in Grapevine (yes,
in July) set for their user conference, and it made the most sense to them
to merge the shows.
This year, the merger favors the Rational brand a bit, although Gina promises
that there will be a significant number of sessions covering broader developer
technologies, such as XML, service oriented architecture, and web services.
There will also be content covering Eclipse and WebSphere Studio. So, according
to Gina, this merger is to ensure the Rational developers (probably quite
as fanatic a group as we Lotus developers) have their user conference experience
this year, although other IBM software developers will definitely have
a significant place at the show. Next year, she implied that the show might
be a bit more general, as it had been for the past few years.
I asked whether Lotus developers and WebSphere developers should attend
the show. Gina says it's an easy yes for WebSphere developers. For
Lotus developers, well, she says this is why we might have noticed a bit
more development content at Lotusphere than we might've seen in previous
years -- while the show will have content that will have bearing
for Lotus developers, especially those who are planning to embrace Workplace
development or are working with Eclipse, XML, or Web Service, it won't
have the same level of depth on traditional Lotus technologies as dwLive
has had, or as DevCon once had.
Look for more from my Q&A with Gina
in the April issue of e-Pro
Magazine.
Permanent Link to this entry: Permanent Link
| Thursday, December 11th, 2003 |
Author: Libby |
| I Predicted This |
Time: 08:44:25 AM |
| Comments? Add / Read (3) |
Location: Houston |
When IBM bought Rational, of course we had
an internal pow-wow over what it would mean to Lotus and WebSphere users.
My prediction at the time (shoulda written it down!) was that all the development
tools, such as WSAD would be put under Rational's auspices. Love it when
the crystal ball is working:
From
CRN:
IBM is turning over the care and feeding
of its WebSphere Studio toolset to its Rational group, the company said
Wednesday.
.
IBM executives said the shift will help
clarify what solution providers say is a sometimes bewildering array of
IBM tools, most carrying the WebSphere label.
"There is some redundancy and overlap and we'll try to eliminate that.
Will that cause us to change the packaging of some things? Yes. Do we know
today what those changes will be? No," Mike Devlin, general manager
of IBM Rational told CRN.
Rational's portfolio already comprises
the Rational Rose modeling software ,ClearCase change management software.
The J2EE-centric WebSphere Studio now joins that portfolio. |
|
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| Thursday, December 11th, 2003 |
Author: Libby |
| I Quite Like It When... |
Time: 08:33:10 AM |
| Comments? Add / Read (2) |
Location: Houston |
Something I've been saying in presentations
and asking authors to write about is reconfirmed by people who are termed
"tech visionaries." In this case, it's about the importance of
IM and awareness (of course, IBM has also been saying it quite a bit).
OTOH, I would probably never say that e-mail
is dead, even though I'm ready to start playing with the reinvented
e-mail client, regardless of what
some of those
people at Slashdot say. (both
via
Ed)
Here's an excerpt from the VAR
Business Insider article:
Instant Messaging
Heinzen: The problem with technology, in general, is if it isn't
easy to deploy and if it isn't easy to use, then people don't embrace it.
It is wonderful that we can send things at the speed of light, essentially.
But what's missing in most of the applications is realizing someone has
received the data that you just sent. This is called presence, and it makes
you and your applications aware that somebody is online and receiving that
data. Did the customer understand the message? Did they get the context
of the message?
E-mail has been dead for over a year--as
a medium, it's ineffective and expensive. It's not real-time, and it's
not the way business runs today. Presence is where the value is really
understanding whether someone is there.
Lang: IM removes some of
the social expectations we have in terms of conducting a conversation and
makes it more efficient. If I just call you up and say, "Do you have
any hamburger buns?" that's inappropriate. Whereas with IM that's
less of an issue; in fact, it's pretty typical--you give the answer and
move on with your work.
Klasson: It used to be
10 years ago you'd go to work, learn something new about technology and
run home and tell your significant other, "Look what I can do!"
It has actually gone the other way. And it hasn't gone the other way a
little bit--it has gone the other way a lot, where the consumer is on the
leading edge of technology. There are companies that are optimizing network
routes based on multiplayer games. A lot of technologies will be adopted
because [the consumer adopts them] first.
Heinzen: The whole groundswell
of instant messaging has happened from the consumer side and has been completely
ignored by the enterprise. IM has worked so well because it didn't take
an IT person to make it work. It just works. IM is where it is at--today
and in the future. As an application, you determine who you talk to and
when and to whom you make yourself available to.
Gartner estimates that if you put instant
messaging in at the enterprise level, you'll reduce your long-distance
charges by 30 percent and your e-mail infrastructure cost by 40 [percent].
There is a very large national hamburger chain using IM to talk to individual
stores so they can ship products around the region. If they're short on
something as simple as hamburger buns, they can IM the store next to them
to see if they've got extra. It's just really amazing. I'm going to use
IM whether the IT guy wants me to or not. I'm going to use IM because I'm
embracing that medium.
Lang: We use IM during
conference calls for out-of-band conversations. It is a way to re-create
hitting the "mute" button on a speakerphone during a call and
being able to talk privately.
Klasson: One way to extend
IM is to take bots or small programs and create replies to natural-language
queries. So you are not just chatting with people, you are chatting with
apps.
Heinzen: It feels very
personal for your customer. You also get a chance to understand what customers
are asking for in real time and adjust your support effort accordingly.
And you find that customer satisfaction can improve dramatically because
people don't want to wait in a queue with music on hold, but want to talk
to somebody right now. VARs who can understand what customers want will
succeed. |
Permanent Link to this entry: Permanent Link
| Wednesday, October 1st, 2003 |
Author: Libby |
| Have you registered already? |
Time: 03:58:55 PM |
| Comments? Add / Read (0) |
Location: Carlsbad, CA -- looking out at the ocean! |
All kinds of important Lotus-related things
happened this week and I've been so heads down with real work and etc that
I haven't blogged them. Of course, many of the rest of you took care of
all of that for me, but since over half my googles for this week were for
Lotusphere 2004, I thought I'd spend just a moment talking about it.
LS2004
registration is open. You can
register, get hotels, put in an abstract for presenting, and nominate your
favorite business partner for a Lotus award (formerly a Beacon award).
You can also check out the unoffical Lotusphere page at the Turtle's
site -- yes, he's back, and I
know we're all grateful for the surely soon-to-ensue hilarity that the
Gonzo site always provides. As for registration -- pay attention -- you
now have some discount options -- register by December 2 for $1395 and
by Jan 23 for $1695. If you're a CLP, if you will wait
until October 7th, you can
get a $200 discount. Go to the Certification
Zone (requires registration --
you must be an IBM Certified Professional for Lotus Software) for details.
I think this year's Lotusphere will be an important one -- okay, I probably
say that every year -- I've been going since 1998 or 1999 and I love the
heck out of it -- but my point is that there are a lot of changes and growth
in the Lotus industry this year and we all need to hear from the horse's
mouth what their plans are so we know what our plans should be. While you
can stay home and get the information from me, you'll get more out of it
if you can make the trip yourself. Plus, one of the arguments I've heard
in the past against going is that it wasn't technical enough --
from what I've heard and seen in the descriptions of the tracks, you won't
be able to say that this year. The Best Practices track looks like it will
be expanded and you'll also be seeing some hands-on sessions at the show
-- how could you miss it?
Permanent Link to this entry: Permanent Link
| Sunday, September 14th, 2003 |
Author: Libby |
| SF, Lotus Workplace, more... |
Time: 09:11:52 AM |
| Comments? Add / Read (5) |
Location: United to SD, seat 4A |
I may have brought the good weather to Houston,
but I brought the opposite to San Francisco this week -- it was HOT. I've
turned into a big heat wimp (especially when I'm expecting something completely
different), so it was somewhat uncomfortable in the usually cool and breezy
Bay Area. I flew in early Tuesday and high-tailed it to the IBM offices
in downtown SF for the SF User Group meeting. David Stephens gave a good
presentation on preventing spam in ND6 and I talked replication. I'll be
reprising the session at an upcoming SD User Group meeting as well. A different
version of the session (longer, more in-depth) will be airing at the View's
Technical Exchange conference in Amsterdam in a few weeks (I'll be in Europe
October 11-19th).
The rest of the SF week was spent visiting vendors with one of our sales
team, capped off with a Friday afternoon interview with IBM's Larry Bowden,
and some nice visiting with some of my best friends, who now live in SF.
We ate dinner out, had some blueberry cosmopolitans, bought the 2nd season
of Angel on DVD, and had an Angel-a-thon complete with too much food and
intermissions spent playing Soul Caliber II. The friends I have in SF are
ones I've been close to since college -- and it's amazing how close-knit
we can still be as a group despite marriages, divorces (or the serious
relationship comparable version thereof), living at times in multiple cities
(Houston, SF, SD, Ivrea, etc), and the 10+ years that have passed since
graduation. I'm so lucky to have these folks (well, to be less self-effacing,
we're lucky to have each other). I guess it's that shared history thing
that makes us all so comfortable and secure with each other. (For anyone
curious, Angel's 2nd season is very good -- I didn't see it the first time
around and enjoyed the first half of the season immensely -- dark and funny
at the same time, which seems to be a Joss Whedon trademark.)
You'll hear more about my conversation with Larry in upcoming articles
on e-ProMag.com,
but here's something of a preview. First, let me say that Larry is always
a very engaging person to talk to -- he's smart and well-informed. One
of the nicest traits is either that he's got a heck of a memory or does
his homework before he walks into a meeting -- he always remembers me,
the previous times we've talked, and has something to say about the recent
issues of the magazine. The feeling that the exec you're talking to you
is familiar with you makes the process easier and more comfortable and
isn't the kind of respect awarded to our magazine by all the IBM execs
we meet with (although Larry is certainly not the only one who does it).
We talked mostly, as you might expect, about the Workplace product line.
Larry hit the nail on the head when he said that he expects it to take
7-8 hearings for the Workplace strategy to really start to resonate with
customers and business partners (and, although he was too politic to say
it, press). For those of use who have made our careers with Notes and Domino,
it continues to feel very unfamiliar and we're not sure whether to send
our Domino expertise to the scrap-heap and start over or to ignore the
oncoming train, confident that there's a second track for it. It seems
that the truth of the matter is this: It depends.
If you work for or serve (or want to be) large enterprise customers, you
need to be changing your skillset. You need to learn WebSphere -- Application
Server, Portal, Studio, etc., including all the attendant products, languages,
and platforms. In fact, from the way it sounds, you're already well on
your way to doing so.
If you have more of a small-to-medium business focus (or you are a line-of-business
user who also does some development), you may not need to jump into the
new learning to far or so deeply. Your first step is probably to upgrade
to the soon-to-be-released Notes and Domino 6.5. That doesn't sound so
painful. I can't announce all the things I know will be coming with that,
but trust me that it's your first step down the path of the future, but
in a good way. Suffice it to say that you won't have to throw away all
your skillset and knowledge just to use the new workplace products.
And of course, as Larry was quick to say, Domino and Notes as they are
now will continue to be supported and maintained for the forseeable future.
In any case, more on Workplace, products to look for in the near future,
and other details on my talk with Larry in an upcoming editorial.
Permanent Link to this entry: Permanent Link
| Thursday, August 21st, 2003 |
Author: Libby |
| What’s in a name... (Updated) |
Time: 10:00:39 PM |
| Comments? Add / Read (14) |
Location: Carlsbad, CA |
Usually, I try to be really good about using
the name for things that a company wants used. Okay, let's be specific
-- I have tried very hard to use Lotus's product and/or brand names as
they want them to be used, even going so far at one point as to ask Chris
Reckling what the preferred capitalization style was for the product he
product managed. I have always been one of the people who used "Domino"
to mean the server, not just the HTTP/Web server (although that's what
it was the original code-name for). And I stopped using Notes to refer
to the server right away (well, mostly).
But I'm having the hardest time getting used to using the new set of new
names... They don't exactly seem to be catching on quickly -- none of the
authors for the magazine want to use the new names -- they all use the
new name the first time, put the old name in parentheses, and then use
the old name through the rest of the article they write. Not that I can
blame them... You go from a nice, easy, one-word name to a mouthful of
4 or 5 words.
For a full list of Lotus products, including all the names, go to Lotus.com/Products.
| Old Name
| New Name
|
| iNotes
| Lotus Domino Web Access
|
| iNotes
| Lotus Domino Access for Microsoft
|
| Sametime
| Lotus Instant Messaging
|
| Sametime
| Lotus Web Conferencing
|
| QuickPlace
| Lotus Team Workplace
|
| Domino.doc
| Lotus Domino Document Manager |
I mean, ok, I get (kinda) the stated point of making the name more descriptive
of what the product does. I mean, god knows, we've been trying to
explain Notes/Domino to the world at large for 10 years now, with limited
success. But everyone knows instant messaging is, right? Ok, I get that.
But come on, guys, a catchy name is a good thing in the world of
branding, isn't it? Or.. is it? By the way, in terms of fairness, I know
that successful branding is not necessarily all science -- and it's a bit
of a crap shoot --
there's art and luck to it as well.
It makes me think of how the Kleenex people want you to use the phrase
Kleenex-brand tissues, and the Band-Aid people want you to use Band-Aid-brand
bandage strips. But consider -- we all know what a Kleenex is, don't we?
How many of those are there -- brand names you use to refer to the generic
item?
Some examples I can think of:
- Kleenex tissues
- Band-Aid bandages
- Xerox copying
- Pepsi and Coke -- people in different parts
of the country use these to mean any sort of soda
- Bic lighters
I'm sure there are more, but I'm sleepy and can't think of them right now...
Permanent Link to this entry: Permanent Link
| Thursday, July 10th, 2003 |
Author: Libby |
| You Go, Bill! (Forums and Blogging) |
Time: 10:00:28 AM |
| Comments? Add / Read (7) |
Location: Carlsbad, CA |
Wild
Bill had a recent post on LDD
that I happened across this morning.
You go, Bill. It does bring up a conversation I've been wanting to have
about Forums, however. Do you go to forums? Only LDD
or others
(and there are, of course, more than I'm linking to)? Do you participate
in forums? Do you like having forums other than LDD out there, or should
we just have the one? Do you feel that there's still a sense of community
in the forums or have we begun replacing that community with our blogging?
I don't have a neat little voting mechanism,
but I'd love to hear your comment on the following:
- I like having lots of different forums
out there, they give me different communities to check in with.
- I only go to the LDD forums.
- Blogs are replacing forums.
- Forums? What are forums?
- Some other comment?
The
discussion boards are now open... :-)
Permanent Link to this entry: Permanent Link
| Wednesday, June 11th, 2003 |
Author: Libby |
| Webcasting, Blogging. Linking.... |
Time: 04:48:56 PM |
| Comments? Add / Read (4) |
Location: Carlsbad, CA -- looking out at the ocean! |
Ed
did a Webcast for e-Pro
Magazine today on Exchange vs.
Notes/Domino -- great as always. Lots of good questions and a good number
of attendees. If you're interested -- it'll be on our archives
soon, available for replay. Have
any of you been coming to our Webcasts? What do you think? I'd love to
get feedback, although if any of you have feedback of the "Why aren't
you using Sametime?" variety -- I've already told you my thoughts
on that.
Read Doc
Searls' Weblog today -- he talks
about the idea of "Good
enough for Top 40" and compares
it to blogging:
Anyway, the "close enough for Top
40" line comes to mind when I think about blogging. Doing what I'm
doing now feels like doing Top 40 radio to me. It's not "professional"
in the older sense of the word, although it involves a degree of invention
and skill. Most important, mistakes are okay. Being real (in the unprofessional
sense of the word) is okay. And moving on to the next thing often matters
more than Getting It Right.
This discussion took me back to our earlier
discussions about the differences between professional
journalism and blogging, and how
"professional" we need to be in our blogging,
regardless of what our professional job is or how closely we intend our
blog to mirror or personal persona or our professional persona... He seems
to have one additional vote on the "it doesn't have to be perfect
to be worth something" side (which, in case you're wondering, is also
where I come down on the voting -- I may be a perfectionist, but if you're
too much of a perfectionist, especially when you're busy, you'll never
get anything done. Especially blogging.)
Big apologies -- yesterday's
blog link was via Joi
Ito's blog and I forgot to credit
it b/c I couldn't remember where I'd seen it by the time I finally blogged
it. So, there you have it.
Not much else of interest... My personal
trainer kicked my ass today -- I ran a little late getting to the gym this
morning, but that's no reason not to get all the usual exercises in, just
in half the time -- whew! I'm going to be in Houston for the weekend (my
best friend since fourth grade, Julieana, is getting married in November,
and the engagement party for her and her fiance is Saturday night -- I
wouldn't miss it!) and then over the next two weeks, I'll be in Denver
from Thursday through Wednesday. Since one of my laptops has had it's screen
die a fiery hot death recently, it may be that my blogging is slightly
interrupted during this time -- we'll see what I can do.
Permanent Link to this entry: Permanent Link
| Sunday, June 1st, 2003 |
Author: Libby |
| How Important Is What Software You Use? |
Time: 09:21:42 AM |
| Comments? Add / Read (3) |
Location: Carlsbad, CA |
WARNING: I may say some things in this
blog that you won't like. In fact, you may want to throw things at me.
Let me state at the beginning that I am as much of a Lotus supporter/yellow-bleeder
as I have always been. Now, on to the blog.
Ironic, isn't it? I was just about to blog
about
Lotus Developer Domain and their
interesting use of WebSphere Portal as part of their product
pages when lo and behold, I get hit
with about 4 different e-mails (some more fiesty/bitter than others) over
the past week from various sources (including some at Lotus/IBM) about
e-Pro
Magazine's use of technology
in our Webcasts and Web sites. So. Let me say a few words about the use
of technology...
e-Pro
Magazine (which is part of Penton
Media, a much larger company -- and
one for which I am not an official spokesperson -- everything here is mine
and not theirs, most especially the opinions, and etc.) uses Notes and
Domino as our internal mail and intranet systems. We use Sametime for IM
and meetings within the company. There is a portion of our company still
migrating from Exchange and Outlook to Domino.
Our public Web sites don't use Domino,
for the most part (although the LotusPro
section of e-ProMag.com still does,
including for our forums). ColdFusion is the standard our team uses
on the Websites -- a corporate decision; not mine.
Our public Webcasts
don't use Sametime; they currently
use WebEx. While we've tested Sametime, and have at least one hosting option
in our friends at Connectria,
the technology doesn't yet support easily what we need to do with it. For
Webcasts, we need the ability to host meetings not only with people within
our corporate firewall, but outside it, and more importantly, within
their own. These meetings need to use not only whiteboarding, but VoIP.
(The cost of conference calls is prohibitive to making money on Webcasts.)
The technology doesn't easily support these needs. If you think I'm wrong
or you don't believe me, check with any Sametime expert who's tried it
(there are definitely some, and you probably know some of them). While
you can make the technology work, it takes fiddling with the firewalls.
And for a public Webcast, where we want customers to sign up and be able
to attend, that's not a reasonable requirement. Don't you agree?
So. Does e-Pro
Magazine'suse of WebEx mean something
specific? Did our one-time use of Exchange? Does it change anything when
you take into account that Penton also publishes Windows
& .NET Magazine? How does forcing
them to use Domino reflect on them? Now, the two most common arguments
are that we should be specialists in the technology we publish and
that we should practice what we preach don't necessarily hold water. In
the first case, while I happen to be a good Notes/Domino technologist,
most of authors and technical editors aren't employed by Penton -- they're
experts in the technology who work for business partners, customers, consultants,
ISVs, etc. In the second case, one of the things that we will always
espouse in our publications is that you have to do what makes sense for
your business. There must be a business case and good ROI for your technology
investments. Is it good business to invest in a separate technology, including
hardware, software, and expertise, for a single business unit, and to use
different technologies for each business unit? One additional consideration
-- our magazine covers both Domino and WebSphere technology. Which one
should we use for the Website? The Domino faithful will say Domino. The
Websphere folks will say WebSphere. Now I need to run my site on multiple
technologies just to make everyone happy? Not gonna happen.
Now. All that said. Let's go back to the
original topic I was going to write about -- Lotus Developer Domain's use
of WebSphere Portal (WPS). Some folks are all up in arms about it. Fine.
But have you considered that WebSphere
Portal Server now lives under the Lotus umbrella?
That's right -- it's actually part of the Lotus product line, although
with a Websphere brand. So, by the same logic that folks are beating me
up using, doesn't that mean that Lotus should be using WPS and showcasing
their technology expertise and flexibility? Hasn't that been the point
of LDD in the past? To show off how the technologies work together, etc?
Permanent Link to this entry: Permanent Link
| Wednesday, May 14th, 2003 |
Author: Libby Schwarz |
| And the award goes to.... |
Time: 06:11:00 PM |
| Comments? Add / Read (2) |
Location: |
Let's talk a little bit about awards and polls. Consider this my little
FAQ/rant on awards...
e-Pro
Magazine recently (at the Admin2003
show) announced
our Apex award winners for the
Lotus Industry, in both Editor's choice and Reader's choice categories
(WebSphere
category awards are in nominations now...).
Congratulations to all the winners and finalists, first of all -- they
all have worthy and useful products. In the process of announcing and writing
about the awards, I do hear a fair number of complaints from vendors or
readers, some of whom are sure the voting is "fixed" in some
way and others of whom are just unhappy with the results. Some of these
want constructive discussion, to make sure they understand the category
and voting criteria completely, but there are always those who just want
to rant.
Then I read
this bit about some issues with a JDJ poll related
to products. Here's the actual
thread at Alan's (JDJ's editor)
blog.
It seems that there is always some dissatisfaction with awards of this
type, even including the Beacon awards that Lotus and IBM do every year.
So, here are some of my random thoughts on the process and results of not
only our awards, but awards in general.
- Readers' Choice awards -- These are always
voted on by readers. We know most companies ask their customers to vote
for them. Duh. This is expected. And I don't necessarily think it's wrong.
In fact, I'd assume that when someone votes for a product that they've
used it and are happy with it and that's why they're voting. So, I think
it's reasonable and smart for a company to announce that they're nominated
for an award of this type to their customer base. In fact, isn't that what
a magazine hopes it's vendors will do? Let's be honest here -- I want the
vendors in my industry to think I run a great magazine. What makes them
think that? More readers. Who are our readers? Their customers and potential
customers. It's a nice circle that we can all help each other out with.
- Readers' Choice awards -- People
vote more than once. We try to stamp it out when it's obvious, but it isn't
always. Ok, if you've got an agent doing some sneaky vote a million times
thing, that's wrong. If we can clearly see it, I think it's reasonable
to assume that we would remove those votes.
- Awards in general -- Are the awards fixed?
How in the heck would they be? Do you think I accept payment from some
companies and use my position to give them the award? Be real. That would
be the dumbest thing I could do. How else would they be able to fix them?
Search me.
- Awards in general -- Do I (or our
other judges) have favorites? Yes, of course I do. I've been in this industry
in one way or another since 1993. I have companies that I've seen in the
industry for many years during that time, who've had good products, good
service, etc. I am predisposed to think their product is still good. Do
I automatically vote for them? No. In fact, sometimes I get smacked by
the other judges for doing the opposite and wanting to give some new company
more of a chance than maybe they deserve with a product just barely into
the market. But I think innovation is a good thing. So. We all have our
favorite products -- things that have worked for us in the past -- but
we all try to be objective about the products based on what we see in the
current nomination. One more tidbit to go with this -- this year I judged
the Lotus Beacon Awards for the Best in Showcase category. I'm in a unique
position when I judge awards there, since often I know way more about the
product and company from my position than that company is able to put in
their nomination form or show us in the demos. So, do I judge a product
based on what I know about it or what it says in the nomination form? That's
actually a very tough one. What I've decided I have to do is judge primarily
based on what they demo and is in their nomination form -- for the simple
reason that I don't necessarily know all the additional information about
all the products I'm asked to judge. So it's very unfortunate if I know
some great things about a product, but they aren't able to show that to
the judging panel in the nomination or the demos. On the other hand, as
I mentioned above, we're all predisposed to like the products we have the
most knowledge about (assuming it's positive knowledge). So, I'm sure my
background knowledge about companies does color my judgements about awards
(and I'm sure the same is true for all judges). That's why you have a panel
rather than a single judge -- with our collective affinities and filters,
it probably all comes out about as it should.
- Awards in general -- You can't win if you
don't enter. This is so basic. I hate the fact that I even have to say
it. But I did get some grief from a company who didn't win an award this
year because they weren't nominated. Well, the nominations were up on the
site for a reasonable time, advertised in the magazine, and all our sales
people repeatedly told their clients about it. I have only so much sympathy.
Although one specific person (cough, cough... who shall remain nameless,
although I know he's reading) did get me to extend the public nomination
period for a day or two due to technical difficulties on our site. So,
I do try to be fair.
- Awards in general -- Pay attention when
completing the nomination form. Does it tell you that nominations from
customers will have more weight than those from the company itself? Does
it have questions asking for a demo, screen shot, or customer reference?
If you do a poor job on your nomination form, you'll do poorly in the competition.
When I have 20 or 30 nominations to review and some of them don't answer
all the questions or don't pay attention to what the form asks for... well,
those are the ones that get weeded out first. The more information you
can give me within the confines of what the nomination asks for, the better
your chances.
- Readers' Choice awards -- I can't tell
you why a particular product won. The readers voted for it. That's
all I know. I may have some of my own opinions on the products, but that's
why it won.
- Awards in general -- I probably can't tell
you all the reasons why a particular products won if I wasn't on the committee
that voted for it. I can tell some of the reasons it would've won and what
the major judging criteria were, probably, but if I didn't judge it, I
wasn't privy to all the discussion.
(And speaking of judging... my thanks to the Apex award judges, including
Ed
Brill, Alan Lepofsky, Chris
Miller, Dan Rasmus, Jason
Collier, Scott
(The Turtle) Wenzel, Jim O'Donnell,
and e-Pro's own Rita-Lyn Sanders and James Hoopes.)
I believe that awards are a good thing. They let users know what products
are out there that some people have found to be useful and good. They increase
the visibility of some of the products in the market (and not only the
winners, but the nominees and the finalists as well). They increase the
visibility and prestige of the company presenting the awards. I'm seeing
"win" all around here...
One funny story about the whole "win" idea, however. One of the
nominees for Lotus Apex awards this year was Jamie
Magee of Martin Scott Consulting
for his products WirelessMail and NoteMan (different categories). Jamie
was a four-time finalist (Editors' and Readers' choice for both categories).
Since he was at the Admin show, he got to stand up to be recognized each
of those four times, but didn't end up winning any of the categories. We're
now calling him the "Susan
Lucci" of the Lotus industry.
(For those that need the joke explained... Susan Lucci is a daytime-t.v.
star who was nominated for a best actress daytime emmy for years and years
and years and years and never won... until she finally did in 1999. But
she's much better known for not winning that for winning.) (If I were more
creative, I'd take one of the pictures of Jamie and merge it with a picture
of Susan for some real fun, but I just don't have quite that much time
on my hands...)
Ok. I'm sure there's more to be said about the whole concept of awards
-- what do you think?
Permanent Link to this entry: Permanent Link
| Tuesday, April 15th, 2003 |
Author: Libby |
| She’s baaaaack! |
Time: 04:31:45 PM |
| Comments? Add / Read (2) |
Location: Carlsbad, CA -- looking out at the ocean! |
Yes, stipulated, I've been a lazy blogger.
But. I'm back now. And you can resume listening to me blog rather than
my oh-so-kind guest blogger. Thanks, Chris, for keeping my spot warm for
me.
New Orleans was good. You've heard from
Ed
(on his Lotus.com blog) already
on the basic news from the show, so all that's left for me is to talk about
my impressions. There was an interesting mix of people. At first I thought
that there weren't very many attendees interested in Lotus. But after talking
to some, and having lunch with folks, I decided that while there may have
not been that many Lotus attendees, the ones that were there might've
been attending WebSphere sessions in addition (or instead of) the Lotus
sessions, making it harder to see which users had which brands installed.
I'll write about Doug Wilson's (Lotus's
CTO) "keynote" in more depth in a column, but one of the things
he mentioned include the Lotus
Domino Toolkit for WebSphere Studio (now in beta),
which promises tools for using Domino objects in J2EE apps. In addition,
we saw a demo of the RAD tools for WebSphere Studio Application Developer
-- those look really awesome. Bringing so many of the innovations from
Domino Designer into the WSAD toolset.
I met some great vendors at the show. If
you haven't looked at Bowstreet and you use WebSphere
Portal Server, you might want to
take a look.
Of course, as Chris
guessed, I drank my fair share of hurricanes, but we didn't get too out
of control on Bourbon Street. The beignets were another matter, of course...
More to say, but not tonight! Now it's
off to dinner...
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