| |
| Friday, March 7th, 2008 |
Author: Libby Ingrassia |
| Re. Rob’s Perfect Employer Post: My take |
Time: 11:43:08 AM |
| Comments? Add / Read (0) |
Location: going back to writing! really. |
Rob had a great post the other day about his perfect employer and job. It's been on my mind a lot of late, as I try to decide what's next for me. I remember one time, oh about 12 years ago, I had a long talk with my then-roommate Julie about perfect job, working conditions, etc. It's amazing how different my thoughts are now. I suspect this is a work in progress. I know enough to know that I don't have a perfect job. There are many jobs and career paths that could work for me and at which I think I could be successful. But I know some of the things I need and some of the things i can't accept. Let's see... in no particular order... - An employer who successfully walks the line between trusting me to get the job done and one who seems disinterested. I don't want to work all by myself, otherwise I'd go back to being self-employed. I want to work as part of a team. That means, you know, collaboration (I know, shock there), and teamwork, and discussing what ought to happen. I find that the coolest ideas come from discussing my cool ideas with someone who might also have cool ideas - suddenly the cool ideas get together and become amazing. On the other hand, I'm not saying that I want to be in meetings constantly or on call 24-7 so that I can't get some work done and get my life lived as well. I've been there and done that and grown out of it.
- An employer who shares. I want to know what's going on with the company and the business as much as I can. I hate surprises and I hate feeling left out. I've got enough experience and expertise (15 years, more or less, in all kinds of industries and companies) and intelligence that I can usually be helpful. Or, if it's something that's not appropriate to be shared, at least tell me that much. I'm not nosy, I just don't like to be left out when I may be affected or be able to help or take advantage of something.
- An employer who has a mission and values. People and companies change and that's ok; necessary in fact, but they have to have a plan and know what they're willing to do to achieve that plan... and what they're not willing to do. And I have to be able to know and agree with that. I'm a great evangelist...as long as I believe in what I'm evangelizing. And when I don't, it doesn't work at all.
- An employer who knows that a company's greatest assets are its people. I'm going to work extremely hard at whatever I'm doing. Appreciate that and don't turn around and screw me over. Plus... take advantage of my skills and knowledge. Take time to figure out what I'm good at doing and connect that with what you need, even if it's not what seems obvious.
- An employer who believes me when I tell them what I need - personally and professionally - to be successful. I know myself a little bit, and I know what kind of help I need and where I need coaching/mentoring and if I'm willing to ASK for a specific kind of management, it might make sense to listen and at least consider whether you can make that happen.
- An employer who treats me like an adult and communicates with me. All the time. If I make a mistake, tell me. If we need to do something differently, tell me. If I'm doing a great job, tell me.
- I don't like working for myself completely. It's not that I don't have entrepreneurial ideas, but I'm pretty risk averse and need to know where that next mortgage payment is coming from.
- I work hard. But I can't work 70 hours a week every week for very long without being unhappy. If a project with a deadline crops up, I'm there. But I expect that projects will be scoped appropriately and planned so that this isn't the case all the time. I have a life and am better at what I do when I'm living it.
- I'm not made to do exactly the same thing day after day. I'm better at variety, troubleshooting, projects, making things happen on a schedule.
- Money's not everything, but it's not nothing either. Know what you can afford to pay and have a plan for bonuses, raises, benefits, etc. Communicate it. I'll tell you if my needs change for some reason. Regular performance and salary/benefits reviews are important. I should never be surprised by what we talk about in a performance review, but it's a good idea to have the regular discussions so that we stay on the same page and we can make career and salary updates as appropriate. This is also a good time to check in about larger career issues - are we happy with each other? do we need changes? do I have ideas or hopes that I've been waiting to talk about? Where to next - for both of us. Stagnant isn't healthy for people or companies.
- Blogging, conferences, writing articles - depending on the industry and etc, these should be seen as the great marketing they can be, and discussed openly, and encouraged when appropriate.
- Don't lie to a client about what I know how to do. I won't lie to you about what I can do. I can learn - fast - and am happy to do so, even on the fly. But don't tell someone I know something that I don't. In fact, don't lie to a client or me about anything.
- Don't yell at me or other employees. Yes, i worked for someone who did this. In public. Never again. Mistakes or bad decisions do happen. You can be upset, but please try to be in control.
In return, I will be where you need me to be, when you need me to be there. I will be a team player and as much of a leader as you give me the chance to be. I will be diligent and meticulous. I will use all that great brain power I've got to do what you ask me to do or what I see needs to be done. I will ask questions and be thoughtful and work as though all the profits were going in my pocket. I will be the best representative of your company that I know how to be. if the door is open, I will come to you if something upsets me. I will try to resolve it. I will learn. I will think. I'm sure there are more, but if I keep writing this, I'm not writing my thesis. Off I go.
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| Thursday, March 6th, 2008 |
Author: Libby Ingrassia |
| Airplane Peeves, and more... |
Time: 06:32:41 PM |
| Comments? Add / Read (8) |
Location: writing |
I'm so not supposed to be doing this. Blogging that is. At least not right now. All my focus is supposed to be going to writing the thesis. Ah well. I'm sitting in the kitchen, with the window barely cracked open behind me, but I can feel the temperature dropping as it's been doing since mid-afternoon. It's probably 45 degrees at most now, and it was probably 70 this afternoon. In a bit, I'll likely move into the living room to curl up by the fire to keep writing. There's a lot going on right now. Personal stuff, career stuff, school stuff, health stuff. Trying to do my best to keep my focus on the paper for a few more weeks and really get it done and off my plate so I can pay attention to all that other stuff. One thing did catch my attention in today's email, however. There's a AAA article entitled "Midair manners" about how to behave on planes. It mentions, among other things:
Easy Does It Before you recline your seat, check behind you. Don't recline it all the way if it looks as though it's going to make the person behind you uncomfortable. And put the seat back gradually; you want to avoid spills and broken computer screens on the tray table on the back of your seat. I can't tell you how many times my laptop screen has been endangered or my bottle of water knocked off the table by a person reclining too far, too fast, with no consideration for the fact that someone was sitting behind them. Other pet peeves of mine include the people who fall asleep and end up sleeping on your shoulder, people who don't know the current rules of the security lines, and so don't have their tickets or IDs ready, or who leave their shoes on and slow the process to glacial speeds, and people who don't pay attention - to where they're walking or standing, to their kids, to their purses and bags that are slamming into the people near them, or to the basic rules of common courtesy. I know we have to spend a lot of time when we travel and I know that airports are full of indignities, but we aren't in your house or your bedroom and don't want to see, hear, or smell any of those things that should be kept behind closed doors. Hm. Guess I've got a few opinions. What are yours? Have any airplane/airport pet peeves?
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| Thursday, February 8th, 2007 |
Author: Libby Ingrassia |
| NPR & PBS |
Time: 01:05:23 PM |
| Comments? Add / Read (3) |
Location: home sick |
I admit to watching and listening to my fair share of commercial television and radio. However, I have also become reliant on NPR and PBS for news, education, insight, and wonder. I hate that I arrive at school before (and leave after) Engines of Our Ingenuity, so I listen to that online. I also listen to A Way with Words online since moving away from San Diego. Watching Nova with Philip is one of my most enjoyable weekly habits (even when I'm also grading or reading or planning or writing)! Of course, I have also found materials and ideas at PBS's TeacherSource. These are invaluable resources that help make our country more educated and informed... Many times over the past few years, the government has considered cutting much of the funding for NPR and PBS. Of course, this has also been a too-much forwarded topic in the distant past, causing it to be listed on many urban legend-busting sites. My go-to site for urban legends, Snopes.com, says that at least some of the concern in the more recent past (June 2006) is true, however. While I don't have any confirmation from external sources on this, MoveOn.org is reporting another attack on NPR and PBS. If you've got confirmation (I've Googled and checked the NPR and PBS sites briefly, but no dice for current (2007) confirmation right now), I'd love to hear it. With the recent release of Bush's newest budget, it wouldn't surprise me, but since I've been so sick the last few days, I'm aware that I might not have heard about it. If we can find out that it's true, I'd like to suggest supporting either the MoveOn.org petition or writing separately to your senators or representatives to state your feelings about federal budget support for NPR and PBS...
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| Sunday, February 4th, 2007 |
Author: Libby Ingrassia |
| One of the comments... |
Time: 09:03:29 AM |
| Comments? Add / Read (2) |
Location: getting ready to grade |
That was made at the Chronicle's site after the recent blogging story was about the idea that teachers may have the right to blog but not from school computers, on school networks, or on school time. I only wish that meant that teachers were not allowed to grade papers, write lesson plans, write recommendation letters, research projects, answer questions, etc. from home computers, on home networks, or on personal time. Of course, it doesn't really work that way. But it does bring up a few interesting thoughts... First, I happen to agree in principle with the comment, most specifically for blogs like mine, where I can say what I want about any subject I want, without fear (I believe) of punishment, assuming I adhere to the very sensible rules of not identifying my students by name in a way that could endanger them. I've also made a personal commitment to my principal that she won't have to find out anything by reading it here - so that if I have a gripe or complaint, she's promised to have an open door and I've promised she won't learn about something first from another source. Seems fair. On the other hand, if my blog were intended for communicating with my students like one that I read, I would like to think that it would be a different story. Still, embedded in the there is idea of the always-on worker. This idea isn't new, technologists especially have been dealing with its repercussions for years - but as technology has become ubiquitous in each given industry, it has become an issue that industry needs to address. It seems that, sadly in some ways, the flood of this type of technology has just hit schools - most teachers now have laptops and cell phones, many of which are provided by the schools. And my school system, for example, provides the phones with the expectation (given up front, of course) that you will almost always be available to answer the phone for your students, their parents, and your colleagues. Now, is this a good idea? Absolutely. There should never be an excuse that a student didn't understand the home work, and perhaps the frustration that goes along with not understanding. Instead, students can call, ask a quick question, and get the issues straightened out. Many times, the call is an extremely quick one and helps the student so much that he or she is a star in class the next day -- winning scenario all around. On the other hand, there is the expectation that you answer your phone, check your email at home, and work, well, much of the time. This always-on attitude that pervades the workplace (not just mine, but many) requires that we, as the workers (both teachers and those in other fields) to decide what our lives will be like and when we will work, then set our boundaries, and then stick to those boundaries. Firmly. It's not something that I do as well as I'd like - I find myself working most nights and weekends and feeling overwhelmed by it -- skipping yoga and my runs because I know that I have work waiting, or because I have responsibilities to yearbook or other school projects. In fact, this week, I was so busy that I didn't get to blog as much as I'd like, since I do only blog from home, on my home network, with my home computers... :-)
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| Sunday, January 21st, 2007 |
Author: Libby Ingrassia |
| Another good customer service moment |
Time: 03:34:02 PM |
| Comments? Add / Read (2) |
Location: cleaning house |
You'll remember I mentioned some great customer service resulting from the Amazon.com issue I mentioned a few posts ago... Well, I'm happy to report a similar experience with drugstore.com. I think what must have happened is that all of my shipments for a particular day got lost, stolen, or delievered to another house on my block (maybe 1616 instead of 1661?), but I had another online order that didn't arrive, even though the vendor website showed that my order was completed and the tracking website showed my order delivered. Since I order online all the time and always receive my shipments, I contacted both vendors... And both vendors responded in the best possible way - I highly commend them and recommend them as good online vendors. Way to go, Drugstore.com and Amazon.com!
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| Saturday, January 20th, 2007 |
Author: Libby Ingrassia |
| Telecommuting - Career Killer? |
Time: 09:08:09 AM |
| Comments? Add / Read (4) |
Location: skipping yoga... sad! |
I worked at home for almost a decade. For some of that I was completely self-employed, working contract training and consulting jobs, doing freelance writing and editing, and making training videos. During other times, I was either completely or partially employed by a single company or client. I had very mixed feelings about working from home. On the one hand, it did give me the potential flexibility in my schedule that could be very useful for going for a lunch-time run or a morning yoga class, or to finish up a grad school paper, or to have lunch with a friend, or to work from anywhere in the world. On the other hand, I hardly ever took advantage of those things because I was always so worried that I would be perceived as not working diligently enough - regardless of the number of hours I actually put in. eWeek has an article that show many executives think that telecommuting is or will hold back a career. I think I agree. There's not much substitute for face-time with the people in your office. Even when being in an office is less conducive to getting all your work done or when it throws your work-life balance out of whack... Well, you're there for the water-cooler conversations. Now, with IBM and others touting the possibilities of "knowledge collisions" in Second Life that particular issue may begin to resolve itself. Still, the old adage of "out of sight, out of mind" is somewhat pertinent. I can't count the number of times I'd get a phone call about a decision that had been made by the folks in the office without consulting me - not out of any rancor or desire to cut me out of the decision, but just because that's who was on hand to decide. While we have phones, video, email, second life, IM and so many other pieces of technology that can help us to communicate from a distance, many people still put the highest value and priority on the face-to-face communication.
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| Friday, January 19th, 2007 |
Author: Libby Ingrassia |
| Amazon.com - Some Great Customer Service |
Time: 06:00:28 PM |
| Comments? Add / Read (2) |
Location: home |
As anyone who knows me well might imagine, I order from Amazon.com all the time. When you're addicted to books, that's what happens. In any case, I realized a few days ago that I'd been waiting a really long time for Philip's birthday present and some other items I'd ordered for school, so I checked the "Where's My Stuff" link on Amazon.com... That link said the packages had been delivered, although I knew that I hadn't gotten them. So, I wrote an email to customer service and less than 24 hours later, I got the following email: I am very sorry to hear that this package never arrived. At this point, I can only assume that it was lost during shipping. For order #XXXXXX: ******************************* I've placed a new order for you at no charge. I was so worried that I'd have to repurchase or try to find time to see if American Express could help me... and Amazon took care of it.
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| Monday, November 6th, 2006 |
Author: Libby Ingrassia |
| If you’re a US Citizen: Please Vote. |
Time: 11:12:44 PM |
| Comments? Add / Read (2) |
Location: already voted |
I doubt rather seriously that anyone in my viewing area actually needs the reminder, but just because I'd feel awfully silly if I didn't remind you and then you didn't vote, I'll participate in the general reminder moment... Please vote in tomorrow's US Midterm Elections - there are plenty of Congressional seats, governorships, local and state judges, and other important items on the ballots. Voting is your opportunity to know that you did the bare minimum to maintain the democratic country you value. Our country has many flaws, but you're only contributing to them if you don't educate yourself about the issues and the candidates and then exercise your right and responsibility to vote. If you don't vote, in my opinion, you're wrong. I'm so grateful to the people like Virginia Foster Durr (we're studying her in my grad school class), who helped eradicate the poll tax (ok, yes, I know that forms of the poll tax are trying to make their way back into the system in many places), which helped open the vote to more of the country, that I make it a point to vote and talk about the importance of voting with anyone who'll listen. So, thanks for listening. Now, go vote.
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| Thursday, October 19th, 2006 |
Author: Libby Ingrassia |
| These people have every right... |
Time: 08:18:06 PM |
| Comments? Add / Read (10) |
Location: grading midterms |
To their beliefs and to refuse to do business on whatever grounds (pun intended) they like, but it's certainly a company with whom I plan never to do business. If you're in the Houston area and share my beliefs, I hope you steer clear as well. Dear Mr.==== I am appreciative of your time on the phone today and glad you contacted us. I need to tell you that we cannot meet with you because we choose not to work for homosexuals. Best of luck in finding someone else to fill your landscaping needs. All my best, Sabrina Todd and Sabrina Farber Owners, Garden Guy, Inc. visit us at: www.garden-guy.com
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| Thursday, June 8th, 2006 |
Author: Libby Ingrassia |
| Another word about "marriage bigots" |
Time: 10:14:39 AM |
| Comments? Add / Read (10) |
Location: working |
I happened to read John Scalzi's blog today, where he was pointing out his thoughts on the thankfully-outvoted marriage amendment. I know some of my readers and friends agree -- and a few disagree -- with my beliefs on this matter, and I respect your right to your beliefs. Thanks for your comments on my earlier post. Here's a short excerpt, where Scalzi captured my thoughts very well; I hope you read what he has to say:
Look, am I mad or something? I look around and about at people talking about same-sex marriage, and it seems that everyone is accepting the discussion on the marriage bigots' terms, rather than reality. Come on people, let's get a grip: 1. Same-sex marriage already exists in the United States. It has for two years. The definition of marriage in the US already includes members of the same sex marrying each other. 2. By pressing for a constitutional amendment defining marriage as between men and women, it is the marriage bigots who are looking to change the definition of marriage. 3. The language of the proposed constitutional amendment would end thousands of legal marriages -- both the same marriages that legally exist now and all the same-sex marriages that would occur between now and whenever the theoretical moment would be that the 37th state ratified the amendment. 4. The proposed constitutional amendment would make second-class citizens of all same-sex married couples by stripping them of a marital status they currently enjoy, while allowing all other legally married couples to continue being married.
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| Thursday, May 18th, 2006 |
Author: Libby Ingrassia |
| Please Get Serious, America: Reuters "Senate panel OKs gay-marriage ban" |
Time: 01:10:47 PM |
| Comments? Add / Read (4) |
Location: |
A Senate panel advanced
a constitutional ban on same-sex marriage on Thursday as the committee
chairman shouted "good riddance" to a Democrat who walked out
of the tense session.
"If you want to leave, good riddance,"
Senate Judiciary Chairman Arlen Specter told Wisconsin Democratic Sen.
Russell Feingold, who refused to participate because, he said, the meeting
was not sufficiently open to the public.
"I've enjoyed your lecture too. See
you later, Mr. Chairman," Feingold told the Pennsylvania Republican
before storming out. The testy exchange highlighted tensions over the proposal,
which would amend the U.S. Constitution to prevent states from recognizing
same-sex marriages. Reuters
"Senate panel OKs gay-marriage ban"
Putting aside for the moment what I believe
should happen to this bill (difficult though that is, as I have some strong
opinions), is this really what the Senate should be focued on right
now? We're at war, still, in Iraq; we've got a serious diplomatic negotiation
(or three) going in in Iran; half the country is up in arms over immigration
issues; we have to decide how to deal with the Hamas-led government in
Palestine; there is still havoc and worse happening in the Sudan... and
our Senate spends its time worrying about a constitutional ban on
same sex marriage? Talk about insecurity and wagging
the dog.
Please America, focus.
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| Tuesday, November 22nd, 2005 |
Author: Libby |
| I should know better... |
Time: 09:21:24 AM |
| Comments? Add / Read (3) |
Location: still breathing |
Than to write anything when I'm feeling
hurt and angry. Not quite enough breathing before the typing. Ok,
so let's try this on for size.
Yes, I've got opinions. About baseball.
About books. About movies and plays. About school. About life. About, heaven
forbid, Lotus software. And yes, about politics. And most of them, politically
speaking, lean toward the left. And when something important is happening,
such as the Prop 2 vote in Houston's latest election, I've got to say something
-- hope that each little drop in the bucket makes a difference in who knows
and thinks about the issue and about who gets out to vote. I'm happy if
I also influence them to come to what I think the correct decision is,
but I'd much rather they just participate -- whatever they vote.
And yes, the minute I open myself up
by saying something or linking to something that others will take issue
with, I should have a thicker skin and expect to have people get vitriolic
at me in defense of their beliefs.
Here's the way I look at it. When I
go to a baseball game, I cheer as hard and as loud for my team as I can,
while not saying anything bad, jeering, about the other team. I try to
do the same thing about politics -- I try to cheer as loud and clearly
as can to champion the causes I believe in, without necessarily resorting
to saying specifically angry things about the other side. Of course, like
anyone else, I sometimes don't stick as closely as I should to that.
So. DavidV: Sorry if I was hasty in
my replies and categorized you in an unfair way - I was trying to say that
the backup and documentation for the comments you made were available only
in, as far as I could see, articles/sites that were not at all shy about
their political beliefs - which to me means it is opinion and not news.
I was feeling hurt that instead of, in my view, calmly saying -- Hey, LIbby,
I disagree with your views and think you should look into some of the organizations
you support more deeply and here's a link or two -- you chose, I felt,
to be a little less kind in your commentary. Perhaps that was just my thin
skin. As far as I'm concerned, you're welcome at my site and welcome to
comment -- most of your commentary I find interesting. I'd prefer, of course,
if you made comments that were a bit easier to digest, but this is a public
site and public comments are to be expected.
To the other folks who commented more privately on me, my beliefs, and
my work: Apologies if I responded before calming down. You have the right
to your opinions. I just could wish that you provided your opinion in a
way that was less about attacking and more about constructively working
toward something. Even when you don't intend to attack, communicating effectively
has all to do with how the other person hears/reads what you say. Thanks,
of course, to those who supported me or my beliefs/comments.
I'm sure there's more to say on this
topic, but for now -- off to edit.
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| Monday, November 21st, 2005 |
Author: Libby Ingrassia |
| Wow, I’m sure making people angry lately... |
Time: 05:30:07 PM |
| Comments? Add / Read (3) |
Location: breathing deeply |
I've gotten, in the past few weeks, quite
a few angry e-mails, comments, etc., either on my political beliefs, religious
beliefs, or the work I've done with LotusUserGroup.org.
Let me say first that I'm sorry to anyone I've angered or offended -- that
isn't my goal. On the other hand, if my beliefs here at this site offend
you -- please feel free not to read. I'm not asking you to leave, of course,
merely suggesting that you might want to have the right expectations about
what kinds of things I'm likely to post. I am intending to speak my mind,
engage the world around me, and be a thinking, living person. This is a
personal site and my comments are completely my own. Hopefully, you're
doing the same thing.
But let's talk for a moment about compassion
and the fable
of the wind and the sun. Yelling
at me is unlikely to get me to pay positive attention to what you have
to say. On the other hand, trying to see things from other people's perspective
while not necessarily changing your mind promotes a more effective way
of communicating.
I got so angry, and quite frankly HURT,
after reading some of these that I've had to do some deep yogic breathing
and relaxation exercises. I'm feeling a bit better now. I've been doing
some meditation, specifically Love
Meditation (think love as in compassion
more than love "eros") -- and it helps.
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| Monday, November 14th, 2005 |
Author: Libby |
| MoveOn.Org SpeakOut against "Reverse Robin Hood Budget" |
Time: 03:15:29 PM |
| Comments? Add / Read (8) |
Location: home |
This is an excerpt from a recently receive
letter from MoveOn.org. If there's an event in your area, you may want
to attend:
| It's been a great week in the fight to
stop the Congressional Republicans' attack on Medicaid, food stamps and
student loans. Last Thursday, MoveOn members helped generate enough dissent
that top Republicans in the House of Representatives were forced to postpone
the vote—a major loss they did not expect.1
To push their plan through, top Congressional
Republicans need the people who would suffer from these budget cuts to
stay silent and invisible—but we can make sure that doesn't happen.
On Wednesday, MoveOn members in Houston
are organizing a "Speak Out"—one of over 100 events this week
to stop the reverse Robin Hood budget. Local folks will gather to
tell the public and the media their personal stories about Medicaid, food
stamps and student loans.
We've invited the media. The success
of the event depends on how many of us show up in support. Can you join
us? Here are the details:
Speak Out
Westheimer Road at Old Westheimer Road
12121 Westheimer Road
Houston, TX
Wednesday, 16 Nov 2005, 10:00 AM
http://www.moveonpac.org/event/speakout/7056?id=6340-6298105-Ehv3PCFBnD5Ikar9fcK75Q&t=2
...
The Republican proposal would cut over $50
billion from critical services including Medicaid, food stamps, and student
loans. The same proposal calls for handing out $70 billion in tax breaks
for the very wealthy. It's reverse Robin Hood economics, robbing the poor
to pay back the rich.3
...
Sign up here:
http://www.moveonpac.org/event/speakout/7056?d=1&id=6340-6298105-Ehv3PCFBnD5Ikar9fcK75Q&t=3
And if you don't live near Houston, you
can search for an event in your area here:
http://www.moveon.org/r?r=1120&id=6340-6298105-Ehv3PCFBnD5Ikar9fcK75Q&t=4 |
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| Monday, November 7th, 2005 |
Author: Libby |
| VOTE |
Time: 01:38:08 PM |
| Comments? Add / Read (2) |
Location: home |
I'm a firm believer in voting -- we live in
a country that allows us a voice in our government -- we'd better take
advantage of said voice to ensure that we always have it! I'm particularly
hoping that folks who live in Texas will get out to vote tomorrow (I voted
early!) because there are a passel (9) of constitutional amendments, one
of which has me really concerned...
From MoveOn.org:
Tomorrow is Election Day and I'm writing
to tell you about something on the ballot I particularly care about. I
plan to vote No on Prop. 2, which would ban marriage between people of
the same sex but would also ban the state from recognizing "any legal
status identical or similar to marriage," such as civil unions or
domestic partner benefits.
Prop. 2 would provide that marriage
in Texas is solely the union of a man and woman, and that the state and
its political subdivisions could not create or recognize any legal status
identical to or similar to marriage. "By including the language that
refers to 'legal status identical or similar to marriage,' the reach of
Proposition 2 can be expanded and applied to civil unions, domestic partnerships,
and common-law marriages. According to 'No Nonsense in November' organizers,
nearly 90 Texas-based Fortune 500 companies now offer some type of benefits
to domestic partners. In addition, the City of Dallas provides health insurance
to same-sex partners. If the amendment passes, these benefits could be
lost or limited, regardless of whether an unmarried couple in a domestic
partnership is same-sex or not." 7
"This proposition is solely a hate
measure: same sex marriage is already illegal in Texas. Plus, the proposal
would amend the Bill of Rights in a way that DENIES rights. The implications
of this amendment also go far beyond same sex marriage (the language of
the bill makes it apply to common law marriage, contracts, etc.). Please
vote NO on Prop. 2."—MoveOn member Lynnie Henderson, Dallas, TX
Support the No Nonsense in November campaign:
http://www.nononsenseinnovember.com/
That's why I'm voting No on Prop. 2, and I hope you will too. Find out
where to vote by going to http://www.friendsvote.org/
and entering your name & county.
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| Friday, October 14th, 2005 |
Author: Libby |
| Sprint is incompetent |
Time: 02:03:50 PM |
| Comments? Add / Read (1) |
Location: breathing |
I don't say this lightly. I've been dealing
with problems with my Sprint CompleteSense account on an ongoing basis
since at least April. I've spent more than 15 hours on the phone with Sprint
representatives from various departments and nobody seems able to fix this
problem. And every time I call, I get another story on why the problem
exists... Here's what it looks like:
When I left e-Pro, I called to change
the billing on my phone, as Penton had been paying for it. They said sure,
fine, it's done (45 minutes). The next month, however, I received not only
my Sprint CompleteSense bill but also a separate long distance bill.
So, I called and told them and, of course,
they can't find the accounts, but once they finally do, sure, no problem,
it's fixed. (45-50 minutes)
I hung up and tried to make a long distance
call, at which point I got a recording that told me I didn't have long
distance service. Sigghhhh.
So, fine, I called back and they couldn't
fix it until Monday... which actually turned into Wednesday... (another
hour on the phone and 5 days without long distance service)
And then, a month later? I got not one,
not two, but three total bills -- 2 for long distance and still my CompleteSense
bill.
So, the same thing -- I call, they say,
oh, sure, we can fix that. But this time, I ask to speak to a supervisor,
who is snippy and rude. So, then, when I hang up and guess what? I have
no long distance service. So, I call back, and ask to speak to the supervisor
-- this is maybe 3 minutes later. He continues to be rude and in addition
treats me like an imbecile and tells me that the fix that he and his team
applied couldn't have caused me to lose long distance service -- it's a
repair issue. And, oh, no, sorry, they're not open until Monday -- you'll
have to call back then. When I call back on Monday, they tell me it's not
a repair problem it's a billing problem. So, I ask to speak to a supervisor
and explain the whole thing (this gets longer every time, as you can imagine).
She tells me it's completely fixed -- no problem. (over two phone calls
- 2.5 hours, and 3 days with no long distance service).
Guess what happens next month? Aren't
you smart. Yes, I get yet another set of bills. All three bills, two of
which had late charges also. When I call back, I ask the person to look
for the pattern -- how come nobody can see what's going on? And why does
each person I talk to tell me they know exactly what the problem is and
that they've seen it before and of course they can fix it? Well, this call
took another hour, but at least she waited on the line to be sure I had
long distance service when I was done. On the other hand, she promised
to call me back to confirm the finishes of the fixes and never did.
Now imagine that we go through this
whole cycle two more times, including today. We're up to about 10 hours
on the phone trying to sort these problems out and a total of 8 days without
the service that I've continued to pay for throughout these problems.
I am so done. I would NOT recommend
Sprint AT ALL, for any services.
Permanent Link to this entry: Permanent Link
| Friday, September 30th, 2005 |
Author: Libby Ingrassia |
| Read a Banned Book This Week! |
Time: 09:50:44 AM |
| Comments? Add / Read (10) |
Location: Book Central |
I can't believe I got so busy this week that
I almost missed talking about something near and dear to my heart: Banned
Book Week. As you might guess, it
makes me all growly when people talk about banning books. Freedom to read
is part of freedom of expression, in my book. If you're worried about what
your kids are reading, talk to them, don't make the school library remove
a book! In honor of banned book week, here's a (very partial) list of banned
books that you can think about whether you've read or not. It should
disturb you that so many of these books are children/young adult
books.
This post is dedicated to my mom, by the
way, because she NEVER told me I couldn't read a book I asked her about.
Instead we talked about the book, she might have said that I wouldn't enjoy
it or might not understand everything, but she always let me make my own
decisions. And, because she encouraged me to volunteer in my school and
public libraries by always being willing to drive me where I needed to
be. And, well, just because I love her and the fact that she made me into
a reader and a believer.
Bold if you've read it.
Italicize if you've read part/exerpts.
1. Scary Stories (Series) by Alvin Schwartz
2. Daddy's Roommate by Michael Willhoite
3. I Know Why the Caged Bird Sings by Maya Angelou
4. The Chocolate War by Robert Cormier
5. The Adventures of Huckleberry Finn by Mark Twain
6. Of Mice and Men by John Steinbeck
7. Harry Potter (Series) by J.K. Rowling
8. Forever by Judy Blume
9. Bridge to Terabithia by Katherine Paterson
10. Alice (Series) by Phyllis Reynolds Naylor
11. Heather Has Two Mommies by Leslea Newman
12. My Brother Sam is Dead by James Lincoln Collier and Christopher Collier
13. The Catcher in the Rye by J.D. Salinger
14. The Giver by Lois Lowry
15. It's Perfectly Normal by Robie Harris
16. Goosebumps (Series) by R.L. Stine
17. A Day No Pigs Would Die by Robert Newton Peck
18. The Color Purple by Alice Walker
19. Sex by Madonna
20. Earth's Children (Series) by Jean M. Auel
21. The Great Gilly Hopkins by Katherine Paterson
22. A Wrinkle in Time by Madeleine L'Engle
23. Go Ask Alice by Anonymous
24. Fallen Angels by Walter Dean Myers
25. In the Night Kitchen by Maurice Sendak
26. The Stupids (Series) by Harry Allard
27. The Witches by Roald Dahl
28. The New Joy of Gay Sex by Charles Silverstein
29. Anastasia Krupnik (Series) by Lois Lowry
30. The Goats by Brock Cole
31. Kaffir Boy by Mark Mathabane
32. Blubber by Judy Blume
33. Killing Mr. Griffin by Lois Duncan
34. Halloween ABC by Eve Merriam
35. We All Fall Down by Robert Cormier
36. Final Exit by Derek Humphry
37. The Handmaid's Tale by Margaret Atwood
38. Julie of the Wolves by Jean Craighead George
39. The Bluest Eye by Toni Morrison
40. What's Happening to my Body? Book for Girls: A Growing-Up Guide for
Parents & Daughters by Lynda Madaras
41. To Kill a Mockingbird by Harper Lee
42. Beloved by Toni Morrison
43. The Outsiders by S.E. Hinton
44. The Pigman by Paul Zindel
45. Bumps in the Night by Harry Allard
46. Deenie by Judy Blume
47. Flowers for Algernon by Daniel Keyes
48. Annie on my Mind by Nancy Garden
49. The Boy Who Lost His Face by Louis Sachar
50. Cross Your Fingers, Spit in Your Hat by Alvin Schwartz
51. A Light in the Attic by Shel Silverstein
52. Brave New World by Aldous Huxley
53. Sleeping Beauty Trilogy by A.N. Roquelaure (Anne Rice)
54. Asking About Sex and Growing Up by Joanna Cole
55. Cujo by Stephen King
56. James and the Giant Peach by Roald Dahl
57. The Anarchist Cookbook by William Powell
58. Boys and Sex by Wardell Pomeroy
59. Ordinary People by Judith Guest
60. American Psycho by Bret Easton Ellis
61. What's Happening to my Body? Book for Boys: A Growing-Up Guide for
Parents & Sons by Lynda Madaras
62. Are You There, God? It's Me, Margaret by Judy Blume
63. Crazy Lady by Jane Conly
64. Athletic Shorts by Chris Crutcher
65. Fade by Robert Cormier
66. Guess What? by Mem Fox
67. The House of Spirits by Isabel Allende
68. The Face on the Milk Carton by Caroline Cooney
69. Slaughterhouse-Five by Kurt Vonnegut
70. Lord of the Flies by William Golding
71. Native Son by Richard Wright
72. Women on Top: How Real Life Has Changed Women's Fantasies by Nancy
Friday
73. Curses, Hexes and Spells by Daniel Cohen
74. Jack by A.M. Homes
75. Bless Me, Ultima by Rudolfo A. Anaya
76. Where Did I Come From? by Peter Mayle
77. Carrie by Stephen King
78. Tiger Eyes by Judy Blume
79. On My Honor by Marion Dane Bauer
80. Arizona Kid by Ron Koertge
81. Family Secrets by Norma Klein
82. Mommy Laid An Egg by Babette Cole
83. The Dead Zone by Stephen King
84. The Adventures of Tom Sawyer by Mark Twain
85. Song of Solomon by Toni Morrison
86. Always Running by Luis Rodriguez
87. Private Parts by Howard Stern
88. Where's Waldo? by Martin Hanford
89. Summer of My German Soldier by Bette Greene
90. Little Black Sambo by Helen Bannerman
91. Pillars of the Earth by Ken Follett
92. Running Loose by Chris Crutcher
93. Sex Education by Jenny Davis
94. The Drowning of Stephen Jones by Bette Greene
95. Girls and Sex by Wardell Pomeroy
96. How to Eat Fried Worms by Thomas Rockwell
97. View from the Cherry Tree by Willo Davis Roberts
98. The Headless Cupid by Zilpha Keatley Snyder
99. The Terrorist by Caroline Cooney
100. Jump Ship to Freedom by James Lincoln Collier and Christopher Collier
|
“Don't
join the book burners .
. . .” — Dwight D. Eisenhower, President of the United States, 1953–1961.
“Restriction of free thought and free
speech is the most dangerous of all subversions. It is the one un-American
act that could most easily defeat us."—Supreme Court Justice William
O. Douglas, "The
One Un-American Act." Nieman
Reports, vol. 7, no.
1 (Jan. 1953): p. 20.
“Intellectual Freedom is the right of
every individual to both seek and receive information from all points of
view without restriction. It provides for free access to all expressions
of ideas through which any and all sides of a question, cause or movement
may be explored. Intellectual freedom encompasses the freedom to hold,
receive and disseminate ideas.”—Intellectual
Freedom and Censorship Q & A
“[I]t's not just the books under fire
now that worry me. It is the books that will never be written. The books
that will never be read. And all due to the fear of censorship. As always,
young readers will be the real losers.”—Judy
Blume
“Whoever would overthrow the liberty
of a nation must begin by subduing the freeness of speech.”—Benjamin
Franklin
“Without Freedom of Thought, there can
be no such Thing as Wisdom; and no such Thing as publick Liberty, without
Freedom of Speech.”—Benjamin Franklin
According to the ALA, this is the list of
most challenged books for 2004:
- "The Chocolate War" for
sexual content, offensive language, religious viewpoint, being unsuited
to age group and violence
- "Fallen Angels" by Walter Dean
Myers, for racism, offensive language and violence
- "Arming America: The Origins of a
National Gun Culture" by Michael A. Bellesiles, for inaccuracy and
political viewpoint
- Captain Underpants series by Dav Pilkey,
for offensive language and modeling bad behavior
- "The Perks of Being a Wallflower"
by Stephen Chbosky, for homosexuality, sexual content and offensive language
- "What My Mother Doesn't Know"
by Sonya Sones, for sexual content and offensive language
- "In the Night Kitchen"
by Maurice Sendak, for nudity and offensive language
- "King & King" by Linda
de Haan and Stern Nijland, for homosexuality
- "I Know Why the Caged Bird Sings"
by Maya Angelou, for racism, homosexuality, sexual content, offensive language
and unsuited to age group
- "Of Mice and Men" by John
Steinbeck, for racism, offensive language and violence
|
Permanent Link to this entry: Permanent Link
| Monday, August 15th, 2005 |
Author: Libby |
| NBC Should Be Ashamed |
Time: 03:17:31 PM |
| Comments? Add / Read (4) |
Location: |
Ok, let me say that I have made many mistakes.
And some of those have even gone out in magazines or here on my Website.
And every time I do, I cringe in pain and shame. They're almost always
typographical errors made in haste and just... missed. So, I know that
mistakes happen.
That said... I was watching the TiVo'd version of an NBC show and saw an
ad for their new fall show Inconceivable.
Ok, fine... I'm watching the ad (unusually enough) and see the following
text...
These are the people who make it happen... even at it's worst (emphasis
mine)...
Arghghghghghghghghghghg.
It's = It is
Its = possessive
Ok, so I'm an editor/writer and those things bug me. Ok, so I'm not perfect
and have made errors in my life. But OY vey. Please. For the good of the
world, have someone competent copyedit your work before putting it on national
television. Really. I'll volunteer if it will help. :-) This is just not
okay.
If you need a refresher on its/it's and they're/their/there, try
this quiz to refresh your
memory. Here's a link to some Notorious
Confusables, and a link to
my number one favorite grammar and style guide: The
Elements of Style, by William Strunk, Jr., and E.B. White.
Permanent Link to this entry: Permanent Link
| Monday, January 10th, 2005 |
Author: Libby |
| It’s ALWAYS Notes’ fault! |
Time: 09:36:05 AM |
| Comments? Add / Read (2) |
Location: Not looking at the ocean |
Ed posted a good
comment-generating bit here that
should allow any of you who have a Notes Sucks! comment to share to share
away.
Seriously, though, when our team migrated
from Exchange/Outlook to Domino/Notes, I was the "unofficial"
support for some of our team, and all the Notes sucks comments you might
want were quite apparent. Some of our users have gotten used to it, but
a few still tell me how much Notes sucks every time we talk...
Since the session Ed refers to is one
we'll be presenting together, if there's anyone who sees this who hasn't
already seen that, we'd love all the comments you have!
Permanent Link to this entry: Permanent Link
| Thursday, October 7th, 2004 |
Author: Libby |
| Web Site Mistakes |
Time: 08:00:00 AM |
| Comments? Add / Read (3) |
Location: Annoyed, in the rain |
Let's talk for a minute about good Web
site design. First, of course, is that it should work. When it doesn't
work, there should be a clear e-mail address to send the error to. I've
been on the mycigna.com Web site for 2 days, trying to research surgeons
and hospitals. About half the time on the surgeon searches, and each time
I do a hospital search, I get an error that looks something like what you
see below. Here's the problem -- I can't do anything with this error. I've
searched the entire site and the only contact information I can find is
a 1-800 number. I hate wasting my time on hold on a phone call if I don't
have to. My first choice would be to have both an e-mail address and a
live chat application, but I think an e-mail address or at least a form
of some kind would make my life a lot better. So, for all of you Web developers
out there -- don't make your users cranky by making this same mistake.
Server Error in '/portal' Application.
Invalid column name 'binccn'.
Description: An unhandled exception
occurred during the execution of the current web request. Please review
the stack trace for more information about the error and where it originated
in the code.
Exception Details: System.Data.SqlClient.SqlException:
Invalid column name 'binccn'.
Source Error:
| An unhandled
exception was generated during the execution of the current web request.
Information regarding the origin and location of the exception can be identified
using the exception stack trace below. |
Stack Trace:
[SqlException: Invalid column name 'binccn'.]
System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior cmdBehavior,
RunBehavior runBehavior, Boolean returnStream) +723
System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
+44
System.Data.SqlClient.SqlCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior
behavior) +5
System.Data.Common.DbDataAdapter.FillFromCommand(Object data, Int32
startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior
behavior) +304
System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord,
Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior
behavior) +77
System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord,
Int32 maxRecords, String srcTable) +40
cigna.DBAccess.GetDataSet(String& sqlText, String& dsName,
Int32 iPageIndex, Int32 iRecordPerPage, Int32& iRecords) in c:\inetpub\wwwroot\cigna_portal\DBAccess.vb:66
cigna.SearchResult.InitNav() in c:\inetpub\wwwroot\cigna_portal\SearchResult.aspx.vb:570
cigna.SearchResult.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\cigna_portal\SearchResult.aspx.vb:206
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +714 |
Permanent Link to this entry: Permanent Link
| Monday, February 23rd, 2004 |
Author: Libby |
| The discussion continues |
Time: 01:09:32 PM |
| Comments? Add / Read (6) |
Location: Houston, TX |
Last week, we had an interesting
discussion on this site about same-sex marriage,
the border between federal and states' rights, and whether homosexuality
is a choice (and if it is a choice, whether it is either amoral or immoral)
or a part of who you are, intrinsically.
Rob
and Jerry
both supported their opposite
beliefs quite cogently (and politely, I might add). I gave some personal
feelings on the matter and shared some of my family history explaining
why I have those beliefs/feelings.
Rocky
has started a similar/related discussion
on his blog over the weekend and I thought it might be interesting for
anyone who's interested in the topic and/or has an opinion to see the different
discussions and have an opportunity to chime in. Over there, in addition
to the topics above, they're discussing what kinds of education it is or
isn't appropriate to include on the topic in schools and have continued
the disucssion on whether the idea to have a state controlled/populated
with gay people (related to what Utah was for Mormons before it became
a state). I think that smacks of segregation and putting people on a reservation,
despite the fact that I don't think that's how Jerry intends it.
Permanent Link to this entry: Permanent Link
| Tuesday, February 17th, 2004 |
Author: Libby |
| More damned bigotry |
Time: 12:30:56 PM |
| Comments? Add / Read (0) |
Location: Houston, TX |
Bigotry takes many forms. In my mind, though,
it's basically about being close-minded and forcing your choices and sensibilities
and beliefs on someone else.
Neil
Gaiman points out a sneaky little
snarky place in our US Department of Education where this may be occurring
(okay, maybe it's not bigotry. Maybe it's just a case of overly-paternalistic
government, albeit from the party currently in power that traditionally
has said that government should stay out of making decisions that might
possibly be left up to states or individuals, but... I'm willing to call
it bigotry because it made me so darn mad.). This is about close-captioning
on TV, and about which shows make the cut and which don't. I admit that
I haven't done all the research here, btw, but am just passing on something
you may choose to look into further. I'd surely like to see them publish
their criteria, at the very least, for which shows get close-captioning
approval and which don't.
Permanent Link to this entry: Permanent Link
| Friday, February 13th, 2004 |
Author: Libby |
| One of my causes... |
Time: 11:26:56 AM |
| Comments? Add / Read (12) |
Location: Houston, TX |
Since this is at least partially a "work"
blog, I don't often get on my soapbox about the things I personally believe.
I do, however, have some very strong beliefs, some of which I've alluded
to over the year. Today is feeling slightly like a fiesty-Libby Rant day,
so prepare yourselves...
The one I'm on about today is equal rights, specifically in regards to
gay marriage... or should I just say "marriage" (equality to
me means not having to make a distinction....) which should be all about
love and committment and equality, and not about hatred and bigotry and
unfairness. My friend Marcus
recently made mention of his feelings around the matter, and then Brian
showed me his blog this morning
talking about the squeeky
story about gay penguins from the NYTimes
(did you notice that they gave the gay penguin couple an egg to raise?
that's so cool!), and then my mom sent me the link for the Million
for Marriage petition. Clearly,
I was getting some kind of a sign that I hadn't stood up for my beliefs
in this area strongly enough in a while (that's what happens when you get
mired in your own stuff and forget to look around you...). Anyway.
I believe that people are people, regardless of race, creed, color, religious
beliefs, sexual orientation, gender... even political orientation !
And that they should be treated that way, both between people and under
the law.
Now, you're free to believe however you want -- that's the cool thing about
our great nation.
If you agree with me, however, that equality and fairness are good things
(manipulative language there, eh?), then I hope you'll enjoy the links
I shared above and sign the petition.
Permanent Link to this entry: Permanent Link
| Thursday, December 11th, 2003 |
Author: Libby |
| Rocky doesn’t read e-Pro Magazine... |
Time: 02:02:17 PM |
| Comments? Add / Read (29) |
Location: Houston |
Rocky, don't be offended, I'm not trying to
vilify you or anything, but I really am interested to talk about this with
our community.
There was an article
on Rocky's site today on Wireless
-- very good and informative. Someone pointed out that it had a lot in
common (as would any informative article on wireless) with two of the Web
articles we ran in December's e-Pro Magazine (here
and here).
I think each of the three articles have value and interesting things to
say... and slightly different perspectives.
In the discussion however, Rocky mentioned that he doesn't read e-Pro
Magazine. I'm pretty confused
about this and am wondering how many of you are also not readers of the
magazine or e-mail newsletters or Website (clearly, I'm talking to those
of you in the Lotus/WebSphere/IBM technology industry, not to my other
readers...). In Rocky's case, I know he has an affiliation with another
magazine; however, I don't see this as a reason *not* to read e-Pro
Magazine. I read all of
the magazines and Websites in our industry, I think, or at least try to,
every month/week/day etc.
So. Do *you* read e-Pro
Magazine? If not, would you mind
telling me why? I'm not really trying to be an advertisement, but I do
think that we're a pretty good value for the cost (uh, that would be free
-- even overseas, if you subscribe to the digital edition) and if there
are some of you who disagree with that, I'd like to hear about it. Please
feel free to e-mail
me privately if you don't want to
talk about it publicly. Mostly, I want to make the publication more what
you want it to be, if it isn't currently meeting your needs and this gave
me a good opportunity to talk about it.
Permanent Link to this entry: Permanent Link
| Thursday, August 28th, 2003 |
Author: Libby |
| Ethics and passwords |
Time: 09:43:14 PM |
| Comments? Add / Read (6) |
Location: travelling |
Rich
Schwartz and Julian
over at nsftools.com have recently
talked about tools that can hack Notes passwords. In this case, they're
really talking about brute force attacks that can, over time, expose a
Notes password. Most systems and a large percentage of passwords are vulnerable
to this type of attack, if it is allowed to execute.
While I've never created a program that can do this type of hack, I have
been faced with the ethical dilemma surrounding it. In the past, I've had
folks submit this as an article -- that is, they'd written one or wanted
to write about the commercial one out there, and wanted me
to publish the article. There
have also been other types of Notes hacks (such as ones that were taking
advantage of a reported bug or vulnerability) that have been submitted
as article ideas. I wouldn't publish any of these articles.
Julian was hoping for a clear answer to ethical dilemmas such as these
and I have to agree with him that there really isn't one. I actually got
really slammed by a few of the people who had submitted these article ideas,
as they thought I was "protecting" Lotus/IBM by not publishing
the article. I think that was an unfair accusation: I will and have published
stories that discuss bugs and holes in Lotus products, especially when
they are being addressed by a MR or CF. If a hole exists and there is a
fix or workaround, I believe it's my responsibility as a member of the
community to help get the fix or workaround propagated -- this makes all
of our server environments safer. It's also my responsibility to point
out if Lotus/IBM isn't fixing a hole or vulnerability that has been reported
and put pressure on them to do so.
On the other hand, I think it is irresponsible to provide support to tools
that, as Julian suggests, will be used by 2% of the folks for constructive
reasons and the by the other 98% for destructive reasons. I can certainly
see the point that there is a real use for tools like the one Rich talks
about and the one Julian has written -- many people have lost certifier
ID passwords or administrator ID passwords and would love to get them back.
Also, it can be used for testing your system to see how vulnerable it is.
You can use it to force some user education by showing them the difference
between a weak and strong password. Ok. Fine. Once again, however, I have
to believe that no matter how I spun an article about a tool like this
that I would be opening up someone's server to danger by publishing an
article that either describes how to perform a hack, gives the code for
a tool such as this one, or draws extra attention to the tool.
Now, the rub... Have I just done what I think is unethical by linking to
Rich's site where he links to the tool that does this? I feel as though
my responsibility is a little bit different here on my personal blog versus
in the official press, but I also think it's still borderline...
Permanent Link to this entry: Permanent Link
| Thursday, June 19th, 2003 |
Author: Libby |
| abso-freaking-lutely annoying |
Time: 12:26:00 AM |
| Comments? Add / Read (2) |
Location: Carlsbad, CA |
That new
PDA I spoke of a while ago? It's
been driving me a bit nuts. It seems to hard boot itself at least once
every three weeks, whether it needs it or not. Now, it's not like I'm losing
any data, really -- but I have to then set the whole damn thing up again
and it isn't a quick process. Plus, it means I never quite trust it and
so I don't use it as fully as I should. Sigh.
Permanent Link to this entry: Permanent Link
| Tuesday, June 10th, 2003 |
Author: Libby |
| First Amendment |
Time: 07:45:00 AM |
| Comments? Add / Read (4) |
Location: Carlsbad, CA |
So, last week I had three or four really
good blog topics that I wanted to raise with you. Clearly, I didn't quite
get around to it, so I'll try to make up for it this week....
One story had
to do with a former Miss
Vermont who won a case against an
ex-boyfriend preventing him from talking about their relationship or using
her name on his Website. He apparently talks about their sex life (google's
got it cached, if you want to see....)
and she, as part of her winning platform, talks about abstinence and purity.
He has to remove all reference to her on his site and cannot use her name
or the word Vermont on his site in the future. She didn't have to provide
any proof that what he was saying on his site was untrue.
The issue here (and one that can definitely
affect us as bloggers) is clearly a first amendment one. If a person can
be told what they can and cannot put on their Website (without even a true
hearing) we are all at risk. Let's all cross our fingers that this one
gets overturned and quickly.
Permanent Link to this entry: Permanent Link
| Wednesday, May 14th, 2003 |
Author: Libby Schwarz |
| And the award goes to.... |
Time: 06:11:00 PM |
| Comments? Add / Read (2) |
Location: |
Let's talk a little bit about awards and polls. Consider this my little
FAQ/rant on awards...
e-Pro
Magazine recently (at the Admin2003
show) announced
our Apex award winners for the
Lotus Industry, in both Editor's choice and Reader's choice categories
(WebSphere
category awards are in nominations now...).
Congratulations to all the winners and finalists, first of all -- they
all have worthy and useful products. In the process of announcing and writing
about the awards, I do hear a fair number of complaints from vendors or
readers, some of whom are sure the voting is "fixed" in some
way and others of whom are just unhappy with the results. Some of these
want constructive discussion, to make sure they understand the category
and voting criteria completely, but there are always those who just want
to rant.
Then I read
this bit about some issues with a JDJ poll related
to products. Here's the actual
thread at Alan's (JDJ's editor)
blog.
It seems that there is always some dissatisfaction with awards of this
type, even including the Beacon awards that Lotus and IBM do every year.
So, here are some of my random thoughts on the process and results of not
only our awards, but awards in general.
- Readers' Choice awards -- These are always
voted on by readers. We know most companies ask their customers to vote
for them. Duh. This is expected. And I don't necessarily think it's wrong.
In fact, I'd assume that when someone votes for a product that they've
used it and are happy with it and that's why they're voting. So, I think
it's reasonable and smart for a company to announce that they're nominated
for an award of this type to their customer base. In fact, isn't that what
a magazine hopes it's vendors will do? Let's be honest here -- I want the
vendors in my industry to think I run a great magazine. What makes them
think that? More readers. Who are our readers? Their customers and potential
customers. It's a nice circle that we can all help each other out with.
- Readers' Choice awards -- People
vote more than once. We try to stamp it out when it's obvious, but it isn't
always. Ok, if you've got an agent doing some sneaky vote a million times
thing, that's wrong. If we can clearly see it, I think it's reasonable
to assume that we would remove those votes.
- Awards in general -- Are the awards fixed?
How in the heck would they be? Do you think I accept payment from some
companies and use my position to give them the award? Be real. That would
be the dumbest thing I could do. How else would they be able to fix them?
Search me.
- Awards in general -- Do I (or our
other judges) have favorites? Yes, of course I do. I've been in this industry
in one way or another since 1993. I have companies that I've seen in the
industry for many years during that time, who've had good products, good
service, etc. I am predisposed to think their product is still good. Do
I automatically vote for them? No. In fact, sometimes I get smacked by
the other judges for doing the opposite and wanting to give some new company
more of a chance than maybe they deserve with a product just barely into
the market. But I think innovation is a good thing. So. We all have our
favorite products -- things that have worked for us in the past -- but
we all try to be objective about the products based on what we see in the
current nomination. One more tidbit to go with this -- this year I judged
the Lotus Beacon Awards for the Best in Showcase category. I'm in a unique
position when I judge awards there, since often I know way more about the
product and company from my position than that company is able to put in
their nomination form or show us in the demos. So, do I judge a product
based on what I know about it or what it says in the nomination form? That's
actually a very tough one. What I've decided I have to do is judge primarily
based on what they demo and is in their nomination form -- for the simple
reason that I don't necessarily know all the additional information about
all the products I'm asked to judge. So it's very unfortunate if I know
some great things about a product, but they aren't able to show that to
the judging panel in the nomination or the demos. On the other hand, as
I mentioned above, we're all predisposed to like the products we have the
most knowledge about (assuming it's positive knowledge). So, I'm sure my
background knowledge about companies does color my judgements about awards
(and I'm sure the same is true for all judges). That's why you have a panel
rather than a single judge -- with our collective affinities and filters,
it probably all comes out about as it should.
- Awards in general -- You can't win if you
don't enter. This is so basic. I hate the fact that I even have to say
it. But I did get some grief from a company who didn't win an award this
year because they weren't nominated. Well, the nominations were up on the
site for a reasonable time, advertised in the magazine, and all our sales
people repeatedly told their clients about it. I have only so much sympathy.
Although one specific person (cough, cough... who shall remain nameless,
although I know he's reading) did get me to extend the public nomination
period for a day or two due to technical difficulties on our site. So,
I do try to be fair.
- Awards in general -- Pay attention when
completing the nomination form. Does it tell you that nominations from
customers will have more weight than those from the company itself? Does
it have questions asking for a demo, screen shot, or customer reference?
If you do a poor job on your nomination form, you'll do poorly in the competition.
When I have 20 or 30 nominations to review and some of them don't answer
all the questions or don't pay attention to what the form asks for... well,
those are the ones that get weeded out first. The more information you
can give me within the confines of what the nomination asks for, the better
your chances.
- Readers' Choice awards -- I can't tell
you why a particular product won. The readers voted for it. That's
all I know. I may have some of my own opinions on the products, but that's
why it won.
- Awards in general -- I probably can't tell
you all the reasons why a particular products won if I wasn't on the committee
that voted for it. I can tell some of the reasons it would've won and what
the major judging criteria were, probably, but if I didn't judge it, I
wasn't privy to all the discussion.
(And speaking of judging... my thanks to the Apex award judges, including
Ed
Brill, Alan Lepofsky, Chris
Miller, Dan Rasmus, Jason
Collier, Scott
(The Turtle) Wenzel, Jim O'Donnell,
and e-Pro's own Rita-Lyn Sanders and James Hoopes.)
I believe that awards are a good thing. They let users know what products
are out there that some people have found to be useful and good. They increase
the visibility of some of the products in the market (and not only the
winners, but the nominees and the finalists as well). They increase the
visibility and prestige of the company presenting the awards. I'm seeing
"win" all around here...
One funny story about the whole "win" idea, however. One of the
nominees for Lotus Apex awards this year was Jamie
Magee of Martin Scott Consulting
for his products WirelessMail and NoteMan (different categories). Jamie
was a four-time finalist (Editors' and Readers' choice for both categories).
Since he was at the Admin show, he got to stand up to be recognized each
of those four times, but didn't end up winning any of the categories. We're
now calling him the "Susan
Lucci" of the Lotus industry.
(For those that need the joke explained... Susan Lucci is a daytime-t.v.
star who was nominated for a best actress daytime emmy for years and years
and years and years and never won... until she finally did in 1999. But
she's much better known for not winning that for winning.) (If I were more
creative, I'd take one of the pictures of Jamie and merge it with a picture
of Susan for some real fun, but I just don't have quite that much time
on my hands...)
Ok. I'm sure there's more to be said about the whole concept of awards
-- what do you think?
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